Confirm the complaint
We listen for the pattern—scale, spots, chlorine taste, soap performance, or another concern—before selecting equipment.
Talk to a local expert
(717) 874-2030
The Metro Water Challenge
Better water starts with a better question.
What is your water leaving behind? Metro helps Central Pennsylvania homeowners reduce hard-water buildup and chlorine taste with one professionally sized whole-home system.
1Chlorine taste
2Water spots
3Scale buildup
✓ BBB A+ rated
✓ 250+ five-star reviews
✓ PA HIC #PA181988
Locally ownedBased in Camp Hill
Owner-led guidanceClear answers, no pressure
Professional installationSized for your water and home
Financing availableFor approved applicants
One system. Two treatment steps.
Soften hard water and reduce chlorine at the same time.
Lancaster City Soft Plus combines water softening with carbon filtration for city-water homes. The goal is practical: less scale, fewer spots, better lather, and fresher-tasting water throughout the house.
- Helps protect fixtures and water-using appliances from scale
- Reduces chlorine taste and odor
- Improves soap performance and everyday cleaning
- Professionally selected for household demand and plumbing
Limited-time Metro offer • Ends August 31, 2026$500 off qualifying installation
Get my average price
Treat the problem—not the fear
Good water decisions start with clear facts.
Public water can meet regulatory standards and still create comfort or maintenance problems inside a home. Metro separates water safety questions from water-quality preferences, then recommends only the treatment your home can support and use.
Review the water
Utility reports provide context. On-site evaluation confirms the conditions, plumbing, water demand, drain access, and installation path.
Size the solution
Capacity and regeneration settings should match the household—not a one-size-fits-all box selected from a shelf.
Install it cleanly
Metro plans bypass access, drainage, electrical needs, shutoffs, startup, testing, and homeowner instruction.
Local water-data center
Read your report before you buy anything.
A Consumer Confidence Report explains your utility’s source, detected regulated substances, compliance results, and required notices. Use these official resources to identify your supplier and read the latest information for your address.
LOCALPennsylvania American Water reportsSearch by ZIP or choose the Mechanicsburg system for much of the West Shore.↗
EPAFind your Consumer Confidence ReportEPA’s official starting point for annual drinking-water reports.↗
PA DEPPennsylvania drinking-water resourcesState guidance, detection data, violation data, and reporting information.↗
SDWISSearch water-system compliance historyFind a public water system and review federal violation and enforcement records.↗
Utility data describes the public system. Conditions at a specific tap can also be affected by private plumbing, a water heater, service lines, and localized work. Treatment should be based on the issue you want to solve.
Flexible payment options
Improve the water now. Pay over time if approved.
Financing may help qualifying homeowners move forward without delaying a needed plumbing and water-quality improvement. Review the lender’s options securely, then Metro will confirm the project scope.
Financing is provided by a third-party lender and is subject to credit approval, lender terms, available programs, and project eligibility. Metro HVAC is not a lender.1Request your price
See the current Metro average, then schedule a home evaluation.
2Review your system
Compare the equipment, installation scope, final quote, and warranty.
3Choose how to pay
Pay directly or review financing if it fits your household.
Real local trust
Homeowners invite Metro back.
★★★★★
250+ five-star reviewsPublished by Metro HVAC from verified Google sources
Jannene MillerGoogle review
★★★★★
“Steve and his team are amazing! They are knowledgeable and honest.”
Angela CormanGoogle review
★★★★★
“I was impressed with their professionalism and customer service from first contact to project completion.”
John ZhongGoogle review
★★★★★
“Wonderful experience. Thank you all!”
Questions homeowners ask Google
Clear answers about water treatment.
These answers are educational, not a substitute for an on-site evaluation or laboratory testing when a health or contaminant concern exists.
Do I need a water softener if I have city water?+
City water is treated to meet public drinking-water standards, but it can still contain hardness minerals and a disinfectant residual. A properly selected home system can address scale, spots, soap performance, and chlorine taste or odor without suggesting that compliant utility water is unsafe.
What are the most common signs of hard water?+
White scale on faucets, spots on glassware, soap scum, stiff-feeling laundry, poor lather, and repeated mineral buildup in water-using appliances are common clues. A hardness test is the best way to confirm the condition and size treatment correctly.
What is the difference between a water softener and a water filter?+
A softener uses ion exchange to reduce hardness minerals such as calcium and magnesium. A filter targets specific substances based on its media. Lancaster City Soft Plus combines softening with carbon filtration to reduce hardness and chlorine in one whole-home system.
Does a water softener remove chlorine?+
A conventional softener is designed for hardness, not chlorine. City Soft Plus adds carbon filtration so it can soften water and reduce chlorine taste and odor at the same time.
Is softened water safe to drink?+
Softened water is commonly used throughout the home. Ion-exchange softening can add some sodium depending on incoming hardness. Anyone on a medically restricted sodium diet should ask a healthcare professional about an unsoftened drinking tap or a separate drinking-water option.
Will soft water help dry-feeling skin and hair?+
Soft water can reduce mineral residue and help soaps and shampoos lather and rinse differently. It is a comfort improvement, not a medical treatment, and results vary by person and by the products used.
How much does a whole-house water treatment system cost?+
Cost depends on water conditions, household demand, equipment, available space, plumbing changes, drainage, permits, and installation details. Complete the short pricing form above to see Metro’s current average installed price before scheduling an evaluation.
How long does water-softener installation take?+
Many straightforward residential installations can be completed in one working day. Tight equipment spaces, extensive plumbing changes, unusual drainage, or electrical work can extend the schedule. Metro confirms the scope before work begins.
What maintenance does a City Soft Plus system need?+
Homeowners add the correct type of salt as needed and keep the brine tank clean and accessible. Metro can explain salt settings, regeneration, bypass operation, and recommended inspection or media-service intervals for the selected model and local water conditions.
Should I test my water before choosing treatment?+
Yes. Treatment should be selected for the actual problem. Metro can evaluate hardness, chlorine concerns, household water demand, plumbing, and installation conditions. Private-well homes may need broader laboratory testing before equipment is selected.
Your water. Your home. A clear next step.
Find out what a professionally installed system typically costs.
Submit the short form to reveal Metro’s current average installed price, or call the Camp Hill team for a no-pressure conversation.
